This is what the people, who are investing in their team's professional development, want to know. What is it that creates a change in behaviour that is sustainable? As a Facilitator, I have the honour of working with people in a training environment. It is a place where you choose to be stretched & challenged. Ideas are introduced, practiced and discussed. You feel like it is safe to try things and get ready to face the world again. You leave inspired and motivated to take o